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A charter bus service provides a privately rented vehicle with a professional driver exclusively for your group’s use.
Unlike public scheduled routes, you set the pickup & drop-off locations, time, and even the stops.

✅ Perfect for:

• Corporate events

• School or club trips

• Weddings and private parties

• Athletic or university teams

• Tours and retreats

Charter services can cover a wide range of trips, such as:

• Weddings & private parties

• Corporate events, retreats, or shuttles

• School or university trips

• Sports team travel

• Airport transfers or multi-stop tours

📝 Example: Many providers (like Beaver Bus) mention they serve tour operators, athletic teams, school trips, corporate conventions, weddings, and airport transfers.

⏰ Book as early as possible!
Peak seasons (summer, holidays, large events) can fill up quickly.

✅ Recommended:

• At least 2–4 weeks in advance for standard trips

• Earlier for multi-day, large, or complex itineraries

Early booking helps secure your preferred bus size, date, and any special requests.

💲 Pricing depends on several key factors:

• Bus size/type (Mini-coach vs. full-size luxury coach)

• Trip duration (hours or days) and distance traveled

• Seasonal demand and availability

• Driver overtime, waiting time, and special amenities

📌 Tip: When requesting a quote, include your group size, route, schedule, and special requirements for the most accurate pricing.

🚌 Common amenities:

• Reclining seats with legroom

• On-board washroom (for full-size coaches)

• Under-floor & overhead luggage storage

• WiFi, power outlets, USB ports

• PA system, TV/DVD, or entertainment options

• GPS tracking and safety systems (standard in Kasper Bus Lines)

📍 Ask in advance which amenities are included and if any incur extra cost.

Yes, charter buses are built to handle large luggage and gear.

✅ Available storage options:

• Under-floor compartments for bulk items

• Overhead racks for personal bags

🧳 Tip: Mention your luggage size or sports equipment at booking to ensure adequate space.

🐾 Service animals: Always allowed (by accessibility laws) — notify in advance.
🐕 Pets: Policy varies — some allow small carriers, others don’t. Confirm in writing.
♿ Mobility devices/wheelchairs: Request an accessible bus with lift or ramp when booking.

📌 Note: ADA-accessible or special-need buses must be pre-booked. Ask about charges or restrictions beforehand.

🕒 Driver regulations (Canada):

• Up to 13 hours of driving in a 24-hour period

• Up to 70 hours in 7 days

For long-distance or multi-day trips:

• The operator may provide extra drivers or arrange overnight stays.

✔️ Always confirm driver scheduling to ensure safety and compliance.

📅 The cancellation policy depends on several conditions, but typically:

• 24+ hours notice: No charge

• Less than 24 hours: May incur a 4-hour or full-day charge

✅ Always request written confirmation of:

• Cancellation rules

• Route change/amendment terms

• Waiting time or refund policies

✅ Recommended: We encourage discussing your trip details with our operations team ahead of time to ensure availability and proper arrangements.

🚭 Most companies prohibit:

• Smoking or vaping

• Alcohol (unless pre-approved)

• Hazardous or disruptive behaviour

⚠️ Violations may result in:

• Cleaning or damage fees

• Trip termination

• Additional penalties

✅ Reminder: Ensure your group understands the on-board safety and comfort rules, as well as the company’s consequences for any rule violations (e.g., late fees, cleaning charges, or termination of service).

🧭 To ensure a smooth trip:

1. Provide a detailed itinerary (pickups, stops, group size, special gear) ahead of time.

2. Confirm rules with your group — smoking, alcohol, luggage, punctuality.

3. Prepare cross-border documents (passports, minor consent forms, etc.) if applicable.

4. Confirm driver and dispatch contact info for last-minute updates.

💡 Good preparation prevents delays, extra costs, and confusion on the day of travel.